NAPMASTER Privacy Policy

What information do we collect?

• Account registration: First and last name, email address, password, student year level, and parent/guardian details (if applicable).
• Subscriptions & purchases: Billing details such as credit card information, name, and address (for payment and invoicing purposes).
• Student performance: Practice test results, progress data, and performance analytics to generate reports and feedback for students, parents, and teachers.
• Surveys & feedback: Opinions, demographic details, or other information you choose to provide in voluntary surveys or feedback forms.
• Competitions & promotions: Contact details necessary to administer competitions, promotions, or offers.
• Website usage: Information collected automatically through cookies and analytics tools, including IP address, browser type, and browsing behaviour.

How do we use this information?

• Provide students with access to NAPLAN-style practice tests, results, and progress reports.
• Enable parents/teachers to monitor performance and provide support.
• Process subscriptions, purchases, and payments.
• Improve our services, website performance, and educational tools.
• Communicate with you about updates, new features, promotions, or surveys (you may opt out at any time).
• Comply with legal obligations and ensure the integrity and security of our platform.

Cookies and third-party services

Like many websites, we use cookies to enhance user experience and understand how our services are used. Cookies help us remember login details, analyse traffic, and improve site features.

We may also use third-party services and plug-ins (e.g., Google Analytics, Facebook Pixel, payment gateways) to support our operations. These providers may access limited data necessary to perform their services but are not permitted to use your data for any other purpose.

You may disable cookies through your browser settings, but some features of our website may not function properly as a result.

Email and communications

All communications from NAPMASTER comply with the Spam Act 2003 (Cth). By registering with us, you consent to receiving important service emails (such as student progress reports) and optional promotional communications.

You may unsubscribe from promotional communications at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.

Data storage and security

• Personal information and student performance data are stored securely using encrypted databases hosted on trusted cloud service providers (such as AWS or equivalent).
• Passwords are stored using industry-standard encryption technologies.
• All data transmitted between your browser and our servers is protected with SSL encryption.
• Access to personal data is restricted to authorised staff who require it for operational purposes.

We retain student performance data to allow ongoing progress tracking. However, parents, guardians, or account holders may request deletion of this data at any time.

Contact us

For all privacy-related questions, requests, or complaints, please contact:

NAPMASTER Privacy Officer
Email: info@napmaster.com.au
Phone:+61410008360
Address: NAPLAN Prep HQ 123 Education Lane, Sydney, NSW 2000, Australia

Your Consent

By using NAPMASTER’s website or services, you consent to the collection, use, and disclosure of personal information in accordance with this Privacy Policy.